FAQs
Here are the answers to the most common questions
Feel free to email evelyn@netic.health if you have more questions :)
Heal from home with the best Physical Therapist that
fits your sport and lifestyle.
Our Physical Therapists are matched to your sport and activity level. We get marathon experts for marathons runners.
Fit physical therapy into your busy schedule, and stop commuting multiple times per week to the clinic
No weeks of waiting time or insurance approval. Get matched today and start your care tomorrow
Heal from home with the best Physical Therapist that fits your sport and lifestyle.
Real quotes from real people.
We only hire the best. And the most fun ones :)
💬 Chat with your Physical Therapist 24/7
🗓 Schedule and manage your PT sessions
🏃🏻Log your Activity and receive feedback from your PT
🗒 Have all your activity programs in one place
🔔 Set reminders for your training
Here are the answers to the most common questions
Feel free to email evelyn@netic.health if you have more questions :)
All our PT sessions are virtual! Read about the benefits of remote physical therapy here.
To book your next session with your physical therapist, log into your account at app.netic.health and click the calendar icon next to your PT's name.
We are currently offering a free session and 7-day trial (no strings attached!) - this will give you the opportunity to find out if your PT is a good match and to try out the Netic platform. We’ll check in 7 days after you’ve had your initial appointment to see if you want to continue receiving care from us.
We accept cash upfront, but are able to provide you with a superbill that you can take to your insurance to get reimbursed for the care you received from us. The reimbursement amount will depend on your health plan and your deductible. To find your Out-of-Network benefits, you can call the phone number on the back of your insurance card. If you need assistance submitting a superbill to your insurance company, let us know and we would be happy to help.
Absolutely. If you would like to switch to a different plan, send an email to evelyn@netic.health.
Yes! Adding a session to your monthly subscription costs an additional $120, which will be included in your next bill.
We bill at the end of each month and charge the payment method you have added to your profile. If you need a superbill to submit to insurance, email evelyn@netic.health and we will send you one.
If you have a Health Savings Account (HSA) or a Flexible Spending Account (FSA), we also accept this form of payment instead of a credit card.
You can cancel your membership at any time. Just email evelyn@netic.health and she will disconnect you from your PT.
If you need to cancel or reschedule your upcoming session, please do so at least 24 hours before your scheduled appointment. You can cancel/reschedule a session by going to the email booking confirmation you initially received. If an appointment is not canceled at least 24 hours in advance you will be charged a fifty dollar ($50) fee; this will not be covered by your insurance company.